Information I Collect

I only collect information that is necessary to provide safe, ethical, and effective care. This may include:
 

Personal Information

• Name

• Email address

• Phone number

• Messages or inquiries you send through contact forms
   

Health & Wellness Information

Collected only when you complete the Insurance Eligibility Form or become a client:

• Medical history or diagnoses

• Reason for seeking care

• Insurance information

• Health-related documents you choose to upload
   

Technical Information (Website Use)

My website may collect basic, non-identifiable data such as:

• Pages visited

• General device/browser information

• Time spent on the site

This helps me improve the website experience but does not identify you personally.
 

How Your Information Is Used

Your information is used only for the following purposes:

• To respond to your questions or messages

• To verify your insurance eligibility

• To determine if Medical Nutrition Therapy or donation-based care is appropriate

• To schedule and confirm appointments

• To provide nutrition counseling and related services

• To communicate securely about your care

• To comply with legal and ethical obligations

Your information is never sold, shared, or used for advertising.
 

How Your Information Is Stored & Protected

I use secure, HIPAA-compliant systems to store and manage all health-related information.
 

HIPAA-Compliant Portal

All client records, documents, and eligibility forms are stored in Carepatron, a HIPAA-compliant platform with encryption and secure access controls.
 

Secure Email

I communicate using ProtonMail, an encrypted email service designed to protect privacy.
 

No Manual Storage

I do not store client information on personal devices, paper files, or unencrypted systems.
 

Payment Information

For donation-based care, I accept payment through Zelle.

Zelle transactions do not provide me with your banking information. I only receive:

• Your name

• The amount sent

• The email address or phone number associated with the payment

I do not store or have access to your financial account numbers.
 

Sharing of Information

I do not share your information with anyone unless:

• You provide written consent

• It is required by your insurance (for billing/eligibility purposes)

• It is legally required for your safety or compliance with HIPAA

I do not share information for marketing, advertising, or commercial purposes.
 

Your Rights

You have the right to:

• Access your information

• Request corrections

• Request copies of your records

• Request deletion of non-medical data

• Withdraw consent for communication

• Ask how your information is stored or used

You may exercise these rights at any time by contacting me.
 

Communication Preferences

By contacting me through this website, you consent to receive communication related to your inquiry.

Once you become a client, all health-related communication takes place through secure, HIPAA-compliant channels unless otherwise agreed upon in writing.
 

Not Yet a Provider–Client Relationship

Filling out a contact form, submitting an insurance eligibility form, or sending a message does not create a provider–client relationship.

You become an active client only once:

1. Your appointment request is approved

2. Your eligibility is verified

3. Your session is confirmed

Until then, any information you share is still protected, but does not constitute a clinical relationship.
 

Cookies & Website Tracking

This website may use basic cookies or analytics to improve user experience.
No personally identifiable information is collected through these tools.
 

Updates to This Policy

This policy may be updated periodically to reflect changes to services, privacy standards, or legal requirements. The updated version will always be available on this page.
 

Contact

If you have any questions about this Privacy Policy or would like to request access to your information, please contact me on my website in the "Contact" section of my website.

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I am committed to responding with care and clarity.