Appointments Must Be Confirmed

Appointments are not confirmed until:

• Insurance Coverage Eligibility is reviewed and verified that your plan includes coverage for nutrition visits.

• If you are scheduling through the donation-based option, your appointment will be confirmed once your payment is received.
   

Cancellation Policy

To cancel your appointment, please notify me at least 24 hours before your session.

• Eligible for a full refund of your donation.
   

Cancellations made less than 24 hours may result in:

• loss of the session (for insurance-covered visits)

• if not an emergency situation, not eligible for a refund (for donation-based payment)
   

No-Show Policy

If you miss your appointment without notice:​​

• future scheduling requests may be limited

• not eligible for a refund (for donation-based payment)
   

Rescheduling

You may reschedule your appointment up to 24 hours before the session time, pending availability.
 

Emergency Situations

I understand that unexpected events happen. If you experience an emergency, please email me as soon as possible and we will find a compassionate solution. Donation-based payments are eligible for refunds in special cases.